SBS Server replacement for our client operating in the Recruitment Sector

We have again successfully replaced an ageing SBS Server for one of our clients who operates in the Recruitment sector. Product compatibility, ageing hardware and unsupported software were the leading factors for change which saw the utilisation of several Cloud products from our portfolio to provide a hybrid cloud solution.

The products utilised included Office 365 for email, Exclaimer Cloud for email signature management and marketing, Solarwinds Backup providing streamlined Cloud storage, Autotask for Remote Monitoring & Management, Splashtop for remote working, and Sophos Cloud with Web Content Filtering for endpoint security.

To extend hardware life, improve performance, and ensure future software compatibility, we also undertook a PC upgrade plan where existing units had new SSD Hard Drives fitted and the Operating System upgraded from Windows 7 to Windows 10.

The work was carried out over the weekend to minimise disruption and we liaised closely with our client and their third-party system providers to ensure a smooth transition. Although not required, our after-sales support team were on hand to offer assistance to staff and deal effectively with any queries.

Testimonials

Partner, Law Firm

We first approached DPS as a potential provider for IT services before our new firm was created and right from the outset they have gone above and beyond to assist us. They worked tirelessly with the provider of our DMS to ensure this could be rolled out to us with no issues. We’ve expanded rapidly and DPS have been with us each step of the way, not only assisting when asked but making suggestions for ways of working that will help us on a day-to-day basis. I have personally found the way that DPS explain the technical aspects easy to understand, which was a great help when deciding what we needed for a start-up firm.

Whenever there has been a problem, we’ve contacted DPS through the support desk and any issues have been dealt with promptly. For any issues that have taken a bit more time to resolve (of which there have not many), we’ve been kept in the loop with progress so we know DPS are working in the background to resolve such problems. I have always found DPS to be professional and very easy to work with. I would not hesitate in recommending DPS.

Director, Strategic Marketing Company

Just wanted to say thanks for the upgrade work that you completed last week for us. The laptops are working really well and I’ve got to say that the experience is a real improvement. Thanks also for suggesting and implementing the SSD upgrade – the laptops are so much faster now!

I.T. Director, Shipping & Logistics Company

"... the whole system has proved very robust. DPS have always responded quickly and intelligently to our requirements. We have recommended DPS to several of our clients and have not been disappointed ..."